MORA Boutique Hotel - SHA Extra Plus

Everything. This was the best hotel we've ever stayed in, period. Our stay was fabulous. The staff is so friendly, so attentive, and very respectful. The rooms are clean and nicely decorated. On top of it we received an upgrade for the room.They just topped it off with all the details: every day fresh water, every day your room gets cleaned, the breakfast was the best we've had throughout our journey in Thailand, they even "design" the scrambled eggs on your plate with a little fresh flower, they bring you fresh fruit to the pool. They take the leaves out of the pool like the moment it drops ;) Also the other food and cocktails are very good. They help you find whatever you're looking for in terms of daytrips, transport, etc. What a lovely hospitable team of staff they have, they really engage in a real conversation! And besides that the hotel lies in a great location on walking distance to the centre of Chiang Rai and the Saturday market is around the corner of the hotel. I would return to this hotel in a heartbeat, and when we return to Thailand, we will return to Mora Hotel.

Where do I start. I travel a lot and I am a somewhat picky traveller when we talk about hotels. THIS hotel was beyond amazing. It was fantastic at so many levels that words fail me. First of all, the hotel is CLEAN. Like, so clean your eyes hurt. Spotless. It smells nice everywhere. The elevator smells nice. The lobby smells nice. The shower gel in the bathroom smelled so heavenly I could not help but take 3 showers a day. Secondly, the rooms are very tasteful, well thought of and the amenities are abundant. The hotel location is also very convenient, if you like walking even the Blue Temple (which is so pretty!) is walkable. And thirdly. The staff. The staff deserves a whole paragraph and I will give it to them. I must mention our trip fell on some bad timing - Chiang Rai started flooding the next day after we arrived. We didn’t think much of it first, however, it started getting pretty serious. The hotel staff started warning us very early, giving us little updates and some advice on what could be done in case of scenario A or B or C. By then we had already been seriously impressed by their attention and politeness and impeccable management (clockwork! Even room services use walkie talkies so they can tell you exactly when your room will be cleaned if you come back mid cleaning). But when the flood situation happened we saw the truly amazing skills - zero stress, always patient, always kind, answering the same question for the 10th time with maximum information (because everyone was worried about all the same things naturally)-no cutting corners, no eyerolls, nothing. On the last day before our flight home the airport has been cut off our area and we were informed there was no way we could reach it so the flight for the next day won’t be possible (it was cancelled later on by the airline as well). The hotel staff did the most noble thing - advised us to leave one night earlier in order to make it to our next destination from another airport (Chiang Mai).

Everything the room, the location, the pool . The staff The breakfast offering is great as well as the restaurant.

Nice hotel, spacious, comfortable room, nice pool, friendly/helpful staff, 10-15 minutes walking to the center of the town (15-20 minutes to the better restaurants). All in all a good experience and decent value for money

The friendly and service oriented staff make this hotel special. We were able to book tours and drivers at the front desk. The hotel also provided a complimentary shuttle to the bus station. The property has a lovely pool and gym, rooftop bar with nice views. The room was comfortable and well appointed. We had a king bed overlooking the pool, so nice and quiet. My husband said he had the best massage of his life at the hotel. They really make you feel like royalty. The service is excellent at this hotel.