MORA Boutique Hotel - SHA Extra Plus

Everything. This was the best hotel we've ever stayed in, period. Our stay was fabulous. The staff is so friendly, so attentive, and very respectful. The rooms are clean and nicely decorated. On top of it we received an upgrade for the room.They just topped it off with all the details: every day fresh water, every day your room gets cleaned, the breakfast was the best we've had throughout our journey in Thailand, they even "design" the scrambled eggs on your plate with a little fresh flower, they bring you fresh fruit to the pool. They take the leaves out of the pool like the moment it drops ;) Also the other food and cocktails are very good. They help you find whatever you're looking for in terms of daytrips, transport, etc. What a lovely hospitable team of staff they have, they really engage in a real conversation! And besides that the hotel lies in a great location on walking distance to the centre of Chiang Rai and the Saturday market is around the corner of the hotel. I would return to this hotel in a heartbeat, and when we return to Thailand, we will return to Mora Hotel.

Absolutely amazing hotel! First and foremost the staff, friendly, welcoming, helpful, always doing their best and going the extra mile. They definitely make it feel like your home away from home. The rooms are spacious, clean and comfortable with a lovely view from the balcony, everything is thought of from sufficient fresh water in the rooms to vanity items. The amenities are in abundance, swimming pool is lovely, there's a gym and spa on site. There are 2 areas to dine, one by the pool and a stunning roof top restaurant. Breakfast, meals, coffee and cocktails were all excellent and delicious. A definite must visit!

This hotel really goes the extra mile. From the exquisite presentation of its food and drinks, to complimentary fruit drinks when you arrive back from sightseeing, and complimentary fruit platters around the pool. The staff are all incredible, from the reception staff, to the catering staff, to the cleaners. There is also a complimentary airport shuttle. They will arrange excursions for you, tailor made to what you wish to do. The hotel itself is immaculately maintained. It is very clean. The food is really good. There is nothing I did not like about this hotel.

Where do I start. I travel a lot and I am a somewhat picky traveller when we talk about hotels. THIS hotel was beyond amazing. It was fantastic at so many levels that words fail me. First of all, the hotel is CLEAN. Like, so clean your eyes hurt. Spotless. It smells nice everywhere. The elevator smells nice. The lobby smells nice. The shower gel in the bathroom smelled so heavenly I could not help but take 3 showers a day. Secondly, the rooms are very tasteful, well thought of and the amenities are abundant. The hotel location is also very convenient, if you like walking even the Blue Temple (which is so pretty!) is walkable. And thirdly. The staff. The staff deserves a whole paragraph and I will give it to them. I must mention our trip fell on some bad timing - Chiang Rai started flooding the next day after we arrived. We didn’t think much of it first, however, it started getting pretty serious. The hotel staff started warning us very early, giving us little updates and some advice on what could be done in case of scenario A or B or C. By then we had already been seriously impressed by their attention and politeness and impeccable management (clockwork! Even room services use walkie talkies so they can tell you exactly when your room will be cleaned if you come back mid cleaning). But when the flood situation happened we saw the truly amazing skills - zero stress, always patient, always kind, answering the same question for the 10th time with maximum information (because everyone was worried about all the same things naturally)-no cutting corners, no eyerolls, nothing. On the last day before our flight home the airport has been cut off our area and we were informed there was no way we could reach it so the flight for the next day won’t be possible (it was cancelled later on by the airline as well). The hotel staff did the most noble thing - advised us to leave one night earlier in order to make it to our next destination from another airport (Chiang Mai).

Mora Boutique exceeded all our expectations, offering a truly exceptional stay. Each morning began with a delicious breakfast that was both varied and exquisite. The staff went above and beyond, displaying genuine warmth and hospitality, ensuring we felt right at home. Our room was impeccably clean and tastefully decorated, providing a perfect sanctuary of comfort. The hotel's amenities are top-notch. We enjoyed the beautifully maintained outdoor swimming pool, which provided a refreshing retreat. The health club was well-equipped, and the spa offered a range of relaxing treatments that left us feeling rejuvenated. Moreover, Mora Boutique's central location made exploring the city incredibly convenient. Our stay here was nothing short of perfect, and we look forward to returning soon.